Monday, September 21, 2020

New guidance on cancelled weddings for couples and businesses in Lincolnshire

New guidance for wedding services which have been, or will be, affected by the coronavirus pandemic from Competition and Markets Authority (CMA) has been revealed.

If a couple’s special day is or will be cancelled due to lockdown restrictions, the couple should be entitled to a refund, according to the Government department’s advice.

However, if the wedding business has already provided some services to the couple – and incurred some costs – before it became apparent that the wedding couldn’t go ahead, they may be entitled to keep some of the refund to cover those costs.

This will mainly affect couples who were due to get married between late March and late September 2020.

In Lincolnshire, many weddings have been postponed to 2021 or later, however over 50 civil ceremonies have had to be cancelled this year with no new date yet set.

In the event of a dispute between a couple and a business after the cancellation of a wedding, ultimately only a court can decide how the law applies in each case. The CMA’s statement outlines their view on how the courts are likely to decide refunds, and what they will take into account.

Cllr Nick Worth, Lincolnshire County Council’s executive councillor for registration and celebratory services, said: “This has been a very trying year for businesses. And for couples due to get married I can’t imagine the sleepless nights they’ve had wondering if their wedding will go ahead.

“If your wedding has been cancelled or changed, take a look at the guidance and have a conversation with your venue, florist, caterer, photographer or other service you’ve hired to discuss rearrangements or refunds.”

Emma Milligan from Lincolnshire Trading Standards said consumers needed to be treated fairly, and businesses needed some clarity on what would be expected of them. She added: “It wouldn’t be fair for one party to accept all the losses in relation to a cancelled wedding, and so this CMA statement gives some guidance on what couples and businesses can reasonably expect.

“We’re sure businesses will act fairly and constructively where refunds or price reductions are due, and agree these with the customers. However, the CMA and Trading Standards can take complaints and look to take enforcement if a business is acting unfairly. Consumers can also initiate court proceedings against a business themselves.”

A message from the Editor:

Thank you for reading this story on our news site - please take a moment to read this important message:

As you know, our aim is to bring you, the reader, an editorially led news site and magazine but journalism costs money and we rely on advertising, print and digital revenues to help to support them.

With the Covid-19 lockdown having a major impact on our industry as a whole, the advertising revenues we normally receive, which helps us cover the cost of our journalists and this website, have been drastically affected.

As such we need your help. If you can support our news sites/magazines with either a small donation of even £1, or a subscription to our magazine, which costs just £27.55 per year, (inc p&P and mailed direct to your door) your generosity will help us weather the storm and continue in our quest to deliver quality journalism.

As a subscriber, you will have unlimited access to our web site and magazine. You'll also be offered VIP invitations to our events, preferential rates to all our awards and get access to exclusive newsletters and content.

Just click here to subscribe and in the meantime may I wish you the very best.


Latest posts

New COVID testing to open in Grimsby

A new COVID-19 testing site is set to open in Grimsby as part of a rollout of a national network of diagnostic testing facilities. The...

University of Lincoln crowned Modern University of the Year

The University of Lincoln has been named Modern University of the Year in The Times and Sunday Times Good University Guide 2021. The award highlights...

Sleaford to house new mental health ward for women

A new mental health ward aimed exclusively for women requiring acute treatment is opening in Sleaford. Ash villa is part of the county’s commitment to...

Marathon effort sees mother, daughter duo raise funds for charity

A mother and daughter from Sedgebrook, near Grantham, have gone to a marathon effort to raise funds for a charity which helped them when...

£7m funding announced for Lincoln County Hospital’s Emergency Department

The Emergency Department at Lincoln County Hospital will be transformed following a £7 million national funding boost. The investment has been announced by the Department...

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.