Thursday, January 28, 2021

What careers are available in the ambulance service?

Have you ever considered a career in healthcare? While many aspire to become doctors or nurses, another area worth considering is the ambulance service. If you have good communication and organisational skills and an ability to stay calm under pressure, this career path could be the right one for you.

Your help may be much needed too. Ambulance waiting times soared above the NHS target earlier this year as the UK battled the first wave of the pandemic. The service isn’t limited to drivers and paramedics however, so read more about the roles you could take up below.

Ambulance care assistant and Patient Transport Service (PTS) driver

These professionals drive disabled, sick or vulnerable patients to and from their various medical appointments.

As well as safely driving a minibus, adapted ambulance or other vehicle types, your duties would include providing medical support in case of an emergency, as well as helping patients in and out and keeping them comfortable on route.

Call handler/emergency medical dispatcher

In this role your primary duty would be taking emergency calls from the public and ensuring they get the help they need as quickly as possible.

Call handlers log essential information regarding medical condition and location and pass it on for a medical dispatcher to arrange the right support. Both roles require an ability to stay calm and deal with stressful situations rationally.

Emergency care assistant

As an emergency care assistant you’ll work in ambulance crews sent out to 999 calls. As well as driving as quickly and safely as possible to locate patients, you could be required to carry out emergency care under the instruction of a senior paramedic.

You’ll need to be prepared to handle distressing situations and traumatised patients while making sure your ambulance is clean and fully stocked before each shift.

Emergency medical technician

On a similar level, emergency medical technicians can support paramedics or work alone to respond to emergency calls. You’ll still need safe driving skills and emergency medical knowledge, plus the ability to assess situations and make your own judgements.

PTS call handler

This role involves taking calls and booking transport for frail or vulnerable patients who need transporting to non-emergency health appointments, whether in local clinics, daycare centres or hospitals.

Similar to emergency call handlers, you’ll need to record information accurately and arrange the appropriate response.


Qualified paramedics are often first on the scene in emergency and non-emergency situations. You’ll need to ready to deliver a range of medical treatments in high pressure situations while instructing a support technician or assistant working alongside you.

This role requires the highest level of qualifications – though you could get funding to support your training.


A career in the ambulance service isn’t for the faint-hearted. But if you think you’re up to the task, it could be one of the most rewarding decisions you ever make.

A message from the Editor:

Thank you for reading this story on our news site - please take a moment to read this important message:

As you know, our aim is to bring you, the reader, an editorially led news site and magazine but journalism costs money and we rely on advertising, print and digital revenues to help to support them.

With the Covid-19 pandemic having a major impact on our industry as a whole, the advertising revenues we normally receive, which helps us cover the cost of our journalists and this website, have been drastically affected.

As such we need your help. If you can support our news sites/magazines with either a small donation of even £1, or a subscription to our magazine, which costs just £27.55 per year, (inc p&P and mailed direct to your door) your generosity will help us weather the storm and continue in our quest to deliver quality journalism.

As a subscriber, you will have unlimited access to our web site and magazine. You'll also be offered VIP invitations to our events, preferential rates to all our awards and get access to exclusive newsletters and content.

Just click here to subscribe and in the meantime may I wish you the very best.


Latest posts

Thousands of artefacts uncovered in Spalding following archaeological investigations

Thousands of artefacts have been discovered along the route of the Spalding Western Relief Road, with some of the oldest activity dating back to...

Get lucky this Valentine’s and win an escape to Lincoln

Many of us aren’t feeling very lucky at the moment, with the UK being in the third National Lockdown, but are you lucky in...

COVID-19 vaccine rollout at Country Court Care and Nursing Homes in Lincoln

Staff and residents at Country Court Care & Nursing Homes in Lincoln have received their first COVID-19 vaccinations. The vaccination rollout at care and nursing...

Lockdowns and furry friends: some of the best British dog breeds to consider

Reports indicate that there has been a significant surge in pet adoption, ever since lockdowns began last year. As lockdowns are not yet a...

What we can learn from celebrities who have invested in Cryptocurrencies

Cryptocurrency has been rising in popularity over the past few years. While initially it was mostly used by engineers and technology-minded people it is...