Wednesday, November 20, 2024

Public warned of potential hoax callers offering energy advice

West Lindsey District Council has been alerted to potential hoax callers contacting residents claiming to be working with the council.

Residents have reported they have had companies cold calling to offer them energy advice and services, while claiming to be affiliated to the council.

Chair of the Prosperous Communities Committee, Cllr Lesley Rollings, said she wanted to reassure and advise residents to remain vigilant. She said: “It is worrying that there appears to be people cold calling residents, claiming to be affiliated with the council, when that is not the case.

“We want to advise residents that the only partner company the council collaborates with is YES Energy Solutions. It’s important to note that neither the council or YES Energy Solutions, engage in cold calling. Most marketing efforts are conducted through official channels such as letters, leaflet dropping, social media promotion and our website.

“Residents are urged to exercise caution and verify the legitimacy of any unsolicited calls. If you have any doubts or concerns, please contact the council directly for confirmation.”

 

Picture: Stock.adobe.com/Pixel-Shot

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