Sunday, November 24, 2024

Lincoln sightseeing bus tours earns national recognition

VisitEngland has awarded Lincoln’s sightseeing bus tour 95% on its quality assurance scale, earning it a Gold Accolade.

The Gold Awards are given every year to participants in the Visitor Attraction quality scheme who achieve a high standard, and that the assessor felt were truly deserving of recognition.

Nominations for the accolade are based on a range of feedback, including the annual assessment, observations by the assessor, customer feedback – both directly to VisitEngland and online customer reviews.

Sharon Stone, Corporate Manager responsible for the Sightseeing Tour Bus, said: “This is a testament to the hard work and dedication of our Tour Guides and the operator Stagecoach East Midlands – I couldn’t ask for a better team!”

The overall Visitor Attraction Scheme is designed to help visitor attractions to improve, whether through increased visitor numbers, a more engaged visitor experience.  The Tour assessment is tailored to the type of experience offered to visitors, in our case, 2,000 years of history with live commentary to include Lincoln’s Magna Carta, the stunning Cathedral and Castle, Roman Lincoln, Aviation Heritage and much more.

Accreditation was awarded based on feedback from a mystery passenger, who turned out to be the Lead Assessor for the UK.  The assessment was based on a number of criteria including the branding and appearance of the sightseeing bus, the welcome by trained Tour Guides, the live commentary of 2,000 years of history, our advertising collateral and customer feedback.

VisitEngland Director Andrew Stokes said:  “These accolades highlight the wonderful visitor experiences provided by English attractions, from the warmest of welcomes to amazing food and drink, from great storytelling to outstanding customer service.

“Our tourism businesses are the bedrock of our industry and it is wonderful to highlight and celebrate the fantastic service and experiences they give visitors, time-after-time. From museums, gardens and nature reserves to farm attractions, estates and theme parks, these attractions go out of their way to make visits memorable.”

A message from the Editor:

Thank you for reading this story on our news site - please take a moment to read this important message:

As you know, our aim is to bring you, the reader, an editorially led news site and magazine but journalism costs money and we rely on advertising, print and digital revenues to help to support them.

With the Covid-19 pandemic having a major impact on our industry as a whole, the advertising revenues we normally receive, which helps us cover the cost of our journalists and this website, have been drastically affected.

As such we need your help. If you can support our news sites/magazines with either a small donation of even £1, or a subscription to our magazine, which costs just £27.55 per year, (inc p&P and mailed direct to your door) your generosity will help us weather the storm and continue in our quest to deliver quality journalism.

As a subscriber, you will have unlimited access to our web site and magazine. You'll also be offered VIP invitations to our events, preferential rates to all our awards and get access to exclusive newsletters and content.

Just click here to subscribe and in the meantime may I wish you the very best.

Advertisment












Latest posts

Plans submitted for new mixed-use development in Boston

Boston Borough Council has submitted a planning application for the redevelopment of the Crown House site on the Rosegarth Square regeneration scheme. Within these proposals...

Investment in Australia and America sees international growth for Grimsby kids swimwear brand

Children’s swimwear brand Splash About has seen international growth in both Australia and the USA. The company, which is headquartered in Grimsby, has acquired...

New extension to special school brings additional places for Lincoln pupils

Pupils, staff and partners are celebrating the official opening of a new extension to St Christopher’s Special School in Lincoln. The new block provides additional...

Scout Group awarded £30,000 to renovate outdoor activity area

Goxhill and Barrow Scout Group have been awarded £30,000 Community Grant Funding to go towards the renovation and development of their outdoor activity area.   Work...

The BIG Lincolnshire County Wedding Show returns to the Lincolnshire Showground this Sunday

The BIG Lincolnshire County Wedding Show is back at the Lincolnshire Showground THIS SUNDAY 24th November 11.00am-3.00pm with all the wedding inspiration you have...